Refund Policy

Due to the nature of our products and for hygiene reasons, all sales are final. We do not accept returns or exchanges.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact Sabr Henna Support within 48 hours of confirmed delivery.

Please email:
info@layalibycamille.com

Include:

• Your order number
• Clear photos of the packaging
• Clear photos of the product issue

All claims are reviewed individually. Approved claims may be eligible for:

• Replacement
• Store credit
• Refund

Non-Eligible Claims

We do not offer refunds, replacements, or exchanges for:

• Change of mind
• Orders already processed or shipped
• Incorrect items or quantities selected by the customer
• Incorrect or incomplete shipping addresses entered at checkout
• Carrier delays caused by weather, customs, or shipping providers